Dangers and Rewards Business Ownership
Michael McMillan Michael McMillan

Dangers and Rewards Business Ownership

Starting a business requires a significant investment of time, money, and effort, and there is always the risk of failure. However, with the right approach, skills, and mindset, you can overcome these challenges and achieve success.

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6 Steps To Building A Customer Journey
Michael McMillan Michael McMillan

6 Steps To Building A Customer Journey

Creating a customer journey map can be a valuable tool for any organization looking to improve the customer experience. By visualizing the journey from the customer's perspective, you can identify areas for improvement and make changes that will help ensure a positive experience for all customers.

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What is a CXO?
Leadership Michael McMillan Leadership Michael McMillan

What is a CXO?

A Chief Experience Officer (CXO) plays a critical role in a company's success. As the name suggests, their primary focus is on ensuring a positive experience for the organization's customers, employees, and stakeholders.

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8 Steps To Improve A Business Leaders Family Life
Michael McMillan Michael McMillan

8 Steps To Improve A Business Leaders Family Life

As an entrepreneur, balancing work and family life can be challenging. However, building a solid relationship with your family is essential for personal and professional success. Here are 8 critical steps to help entrepreneurs improve their relationships with their family.

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Collect Names Not Titles
Michael McMillan Michael McMillan

Collect Names Not Titles

I explain to countless people that how I NOW measure my success by the names of the people I can say I got to work alongside that are now achieving amazing things. Talented individuals that took themself from a call center floor, sales pit, or just some entry-level job now leading others to achieve greatness.

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